I wanted to express sincere gratitude to the wonderful people at Heritage Cremation Society – Louisville. I will sum up the quality of their service in six words: Compassionate. Patient. Respectful. Calm. Kind. Respectful. Everyone at Heritage was polite and professional. Thank you for working with me to accommodate family circumstances and scheduling during this stressful time. I highly recommend Heritage Cremation Society.

John and Samantha were so very helpful and caring as our situation was quite unexpected. They also did not try to push us into anything more than what we were looking for or could afford. It really helped that they also filed the certificate and paperwork with social security. That saved us from having to do something that we weren’t really up to doing along with everything else. Very knowledgeable team who helped answer questions for us about what else we might have to do in the near future. I would highly recommend Heritage and have already.

They were extremely professional and kind at the same time. They made things as simple for me as possible at such a sad and overwhelming time. I appreciate that.

We went to Heritage thinking we would only get cremation services, but John and Francine were both so very helpful with so very very many details. There was no sappiness nor cliche from them; they were so down to earth and natural.

Dear John Falk and staff, thank you for your patience and heartfelt condolences in preparing for my husband’s final hour. Your service provided him with so much dignity and compassion, l would highly recommend your service to friends and relatives. Special thanks to your wife Francie, Eric, Scott, for going the nine yards for us, it was greatly appreciated.

My wife’s brother passed away expectedly recently, and she and her family were left to quickly make some very difficult decisions regarding what steps to take next. Fortunately, they were referred to Heritage Cremation Society. Throughout this very difficult process, the owner, John Falk, was extremely patient, kind, and understanding as my wife and her family decided what they wanted to do. John made them feel at ease by answering all of their questions, and they never felt pressured into anything.

On the day of the private viewing, John and his wife were incredibly supportive, while at the same time respecting the family’s privacy. They truly went above and beyond to accommodate the large number of people who came to gather for the viewing, and provided great comfort during a time of grief. Heritage Cremation Society is highly recommended for it’s perfect mix of professional expertise and personal compassion!

We just want to express our heartfelt gratitude to John and Frances Falk. They walked along side us during this difficult process and were such a great comfort. Thank you so much for the care compassion and respect you showed for our aunt. As our aunt had prearranged everything with you, it made the journey so much easier. We strongly recommend Heritage Cremation Society.

We highly recommend calling John Falk at Heritage Cremation Society. Both John and his wife treated us like family. They made the process so easy and took care of everything for us. There was no pressure, only caring service.

We had the opportunity to work with John Falk at Heritage Cremation Society. He was very helpful in guiding us through the process and layout all the options we had available. We had a great experience with them and everyone there was very caring and supportive.