Testimonials

FIVE STARS on the SERVICE we received and the RESPECT shown to US (the DEPARTED and the LIVING). Thank you.

This funeral home was absolutely wonderful in helping us during a sorrowful time. They made everything so easy for us to get through, and the price was amazingly low compared... read more to other places. They say you get what you pay for, but with Heritage Cremation and Burial you get so much more. Their prices are very low, but that is in contrast to their standards, which are very high. They were absolutely the best in one of our worst times. They have a wide array of services to fit any budget. We couldn't recommend them more highly.

Perfect experience

John and the staff at Heritage Cremation were extremely helpful at a very difficult time. Their conscientiousness, thoroughness, and willingness to answer any question my wife and I had was... read more exemplary.

Beautifully and professionally delivered services

Caring and informative of process and helpful - highly recommend

At my worst time they were at their best! They handled everything professionally and timely. I would highly recommend them to my friends and family.

John was so helpful from beginning to end. I am entirely grateful for all his help. It was extremely important to me that my mom was done right by. Thank... read more you again!!

Most professional and kind. Confident in their services.

They made a very overwhelming situation easier to handle. They were very caring explained everything made sure we understood everything and were extremely kind

So professional and kind customer service for such a difficult time. Staff goes above and beyond to keep family informed thru all steps.

Friendly staff, helped my grandpa during a challenging time.

Very nice and friendly,

I totally recommend Heritage for a hassel free experience after the loss of a loved one. Details of immediate needs after death are the last thing you'll want to deal... read more with and that was my experience.

John Laubenthal handled the cremation process and explained it thoroughly to me as well as other details pertaining to social security. It was completely smooth and comfortable without any surprises.... read more It would highly recommend this establishment to anyone for cremation services.

Everyone at Heritage was just wonderful. Dave was especially fantastic at communicating and outlining everything. This is our second time at Heritage, and again, we were amazed at how quickly... read more and easily they took care of everything. A fantastic group of people, compassionate and efficient. We couldn't have asked for a better experience. Highly recommended. A+++++

David and his staff at Brookpark location was an absolute dream to deal and communicate with during this time when I lost my mother and a very smooth transition. I... read more Truly thank them for the compassion and professionalism which definitely helped me to start healing.

During a difficult time for any family, it was a calming and reassuring experience to work with Heritage; particularly Patrick Mahoney.

Both of my parents died in the last 5 months and they helped us with both. They were kind, supportive, and made this very difficult time easier by taking... read more a lot off of my plate.

I would recommend this place for cremation. Staff is very informative and friendly. Always willing to help with any questions They offer many packages at a good price.

After the sudden death of my mom, I had no idea how to approach having her cremated as I had fortunately never had to go through all of the post-mortem... read more logistics before. Heritage made the process of choosing services so easy and smooth. Plus, they never tried to upsell me after choosing the base options for everything. I always felt that Heritage was handling my mother's body and remains as respectfully as possible and Pat Mahoney at the Brookpark Rd. location in Cleveland was nothing short of wonderful to work with. After a small hang-up occurred that delayed my receipt of her death certificates by just shy of two weeks (caused by the doctor who signed them, not Heritage), Pat reached out to me to let me know things were still moving along. My typical experience with any business in general has always essentially been "you'll get them when you get them." So, I was shocked when Pat mentioned they had actually needed to cut down on how much communication is made to their patrons due to the volume of work they had been receiving since the pandemic began. All of this to say my experience with Heritage Cremation & Burial Society was nothing short of exemplary. I hope that I don't have to work with them again any time soon for obvious reasons, but would absolutely recommend their services to those who need them in the future.

The experience I had during this most difficult time was one of compassion, understanding, helpfulness, kindness and being professional at all times. Patrick Mahoney and staff made it an easy... read more experience in every way. Always communicated everything and answered all questions in person as well as phone conversations that were always answered quickly. I am thankful for all the services they provided at my home, at their facility, at the church memorial service, during the internment and beyond. I felt at ease with their professionalism even though I was not myself during this process.

I have had two cremation's and viewings at the Brookpark location. The staff was very helpful and putting in the information on line was very easy. Both death were done... read more with dignity. I highly recommend them.

Courteous and concerned people who know what to do at a time when you have no clue. They handle everything very seamlessly so you don’t have to. I... read more appreciate that they even brought my dad’s ashes to our home so we wouldn’t have to make the trip. Our family will always use them and highly recommend them for all your needs.

I was pleasantly surprised at the many details were addressed and taken care of. I was not thinking 🤔 about so many details. John was proactive and kind.

John was a pleasure to work with and made everything easy.

Everyone at Heritage was so courteous polite and respectful when picking up my aunt. When making the arrangements everything was handled over the phone and by emails. They answered all... read more my questions and helped me with the paperwork. The person in the office was so sweet and kind and really cared about how I was feeling. I would highly recommend this place to anyone at a difficult time like this.

Heritage Cremation took the most difficult, emotional and saddest process and made it smooth, calm, and simple. It was handled with compassion. I was confident that I had made the... read more right choice for handling my sister's last arrangement. Also, it was the most affordable.