At the Heritage Cremation & Burial Society, our goal is to help guide you through this difficult time with as little stress as possible. Our caring staff is there for your every need. We have been serving Ohio families for nearly 150 years.
See what others have to say about us:
Samantha and everyone was very understanding and helpful. Continue reading..
Melanie T.
Very Satisfied. Samantha Amy and Helen were very helpful and friendly. Continue reading..
Susan L.
Samantha was very helpful in every way. Thank you so much for everything you did for us. Continue reading..
Very Helpful
Beverly and staff was friendly, helpful and did not push anything we didn't want; they were always there when we had questions. Continue reading..
Sharon W.
My contact in Louisville, Beverly Peterman, was very helpful. Things went smoothly. Beverly was professional and kind. Continue reading..
Judith K.
Thank you for your service to our family. Well pleased at a sad time. Continue reading..
Emma P.
You did an excellent Service. I would recommend you to anyone. Your cost and service was unbeatable. Thank you for everything. Continue reading..
Nancy S. and Family
Thank you for everything. Continue reading..
Zach I.
I chose Heritage Cremation & Burial Society because you guys are very friendly, the price is very affordable and I cremated my mother here in 2018. Thank you very much for taking care of my nephew. Please keep doing what you guys are doing. You guys are awesome. Continue reading..
Stephanie H.
Helen was extremely responsive and eager to help. Did not require an "up front" deposit. Picked up remains from hospital quickly. Answered phone call questions promptly. I was amazed at how quickly you completed the entire process. Continue reading..
Bill M.
Very trying time in my life. Helen was very helpful to me. She made it easy to make decisions. She held my hand the whole way. Continue reading..
Becky D.
Heritage Cremation Society did an amazing job for my mother. Helen did a great job. My mother would have been very happy. My mother passed 1-6-22 and they did a great job when my father passed 5-11-12 that is why I came back. Thank You Continue reading..
An Amazing Job
Pat was extremely empathetic during a very difficult time. He was caring and professional and made the whole process as comforting as possible. Continue reading..
Extremely Empathetic
We could not be happier with the experience. You made everything so easy during one of the most difficult times in our lives. Thank you for taking such great care of our mom. Continue reading..
Natalie G.
Everything went smoothly. No problems. Pat Mahoney was very helpful with all the paperwork. Continue reading..
Wilbur C.
Very professional and quick to respond. Pat Was very nice! Continue reading..
Christine C.
John, Patrick and Jen expressed genuine empathy, compassion and professionalism. We really appreciated John's sincerity during the service. Continue reading..
Byron M.
Amy and all I had contact with phone and in person were helpful. I don't lie - Rates are from the heart - 100% 10+++ Continue reading..
Eileen W.
The service I received from John at your facility was beyond my expectations. Thank You Continue reading..
Beyond My Expectations
Pat Mahoney and John Laubenthal were very kind, considerate, patient and very informative in everything. Continue reading..
Ed M.
Great communication (consistent too). A dedication to getting things done and ongoing respect for my mothers body transporting remains. B=Very happy with my services. Most affordable that I found as well. Thank you to Pat Mahoney and everyone involved for making a very sad and unfortunate thing like my mother's passing a little bit easier. Continue reading..
Justin B.
Patrick was very helpful in walking my sister and I through the whole process. He explained the entire process regarding my mother and her final wishes. Continue reading..
Explained the Entire Process
Used your services for my dad back in 11/19 and now for my mom, 1/22 and John L. and Heritage makes this process simple and easy during such a difficult time, Thank you. Continue reading..
Simple and Easy
Very cordial and professional staff. We will be looking to utilize their services in the future. Continue reading..
Cordial and Professional Staff
While we were upset with the death of a husband, father, grandfather and 2-1/2 hours from home we were able to actually speak to a real person when we called. Pat Mahoney was very respectful and helpful throughout the entire process. Continue reading..
Glenna K.
Your kindness and help was over and beyond! Thank you for going the extra mile for us! You were professional and caring. Sincerely, Lori B. Linda D. Debbie N. Wendy W. Continue reading..
Lori B.
We were very happy with your service and will recommend your services. Patrick Mahoney and the entire staff were helpful. Continue reading..
Very Happy
The process was completed with ease. I liked being able to make selections and pay online. I also appreciated the communication from the staff. I was always kept updated on next steps and anytime I called with questions, the staff was very nice and helpful. Patrick Mahoney was very nice, super helpful, high level of professionalism. Continue reading..
Kimberly P.
Pat was extremely empathetic during a very difficult time. He was caring and professional and made the whole process as comforting as possible. Continue reading..
Extremely Empathetic
The staff is amazing. Beverly went above and beyond expected and made the loss of my husband go a little easier. I would recommend Heritage to anyone. Continue reading..
Michele Hunter
Heritage cremation was a great comfort to our family during our loss. Everything was handled efficiently and professionally. All of our requests were met with great care. Continue reading..
Glori Cogan
My daughter’s friend suggested Heritage. They were so professional, efficient and kind. They made the whole process easier than we could have ever imagined at such a difficult time. I would HIGHLY recommend them. Continue reading..
Carol S.
My family and I were extremely pleased with Heritage Cremation Society. We found that, from our initial meeting with them to our final interaction, every employee treated us with patience, respect and compassion. Making the right plans to do what our loved one had wanted was something that was very important to us to do right and Heritage provided us with the information and guidance that helped us every step of the way. Also, they continually kept us updated with information on the progression of the process which we greatly appreciated. We were encouraged to call with any additional questions or concerns we had at any time. The final interaction with a member of the Heritage staff was the bringing of our loved one's remains to our home. Beverly was kind, compassionate and very knowledgeable. She took the time to answer every question we had and, again, encouraged us to call with any questions. I will be choosing Heritage to take care of my final wishes and I encourage others to do likewise. The knowledge that the Heritage folks will be the ones dealing with my loved ones at the time of my death is very comforting to me. Continue reading..
Gail Coleman
Truly the Lords hand blessed us with calling Heritage, such professional, kind and sweet group that goes above and beyond with care, dignity and grace. Appreciate all the support and care our family and loved one received. Forever grateful for you. Continue reading..
Jill King
The professionalism shown to me and my family was remarkable! I highly recommend them as they made a very difficult time in our lives as simple and painless as possible. Thank you from the bottom of our heavy hearts. Continue reading..
Raeann Carbone
I wanted to express sincere gratitude to the wonderful people at Heritage Cremation Society - Louisville. I will sum up the quality of their service in six words: Compassionate. Patient. Respectful. Calm. Kind. Respectful. Everyone at Heritage was polite and professional. Thank you for working with me to accommodate family circumstances and scheduling during this stressful time. I highly recommend Heritage Cremation Society. Continue reading..
G. Rost
John and Samantha were so very helpful and caring as our situation was quite unexpected. They also did not try to push us into anything more than what we were looking for or could afford. It really helped that they also filed the certificate and paperwork with social security. That saved us from having to do something that we weren't really up to doing along with everything else. Very knowledgeable team who helped answer questions for us about what else we might have to do in the near future. I would highly recommend Heritage and have already. Continue reading..
Deb Last
They were extremely professional and kind at the same time. They made things as simple for me as possible at such a sad and overwhelming time. I appreciate that. Continue reading..
Melinda Norman
We went to Heritage thinking we would only get cremation services, but John and Francine were both so very helpful with so very very many details. There was no sappiness nor cliche from them; they were so down to earth and natural. Continue reading..
Diane K.
Dear John Falk and staff, thank you for your patience and heartfelt condolences in preparing for my husband's final hour. Your service provided him with so much dignity and compassion, l would highly recommend your service to friends and relatives. Special thanks to your wife Francie, Eric, Scott, for going the nine yards for us, it was greatly appreciated. Continue reading..
Fay Banks and Family
My wife’s brother passed away expectedly recently, and she and her family were left to quickly make some very difficult decisions regarding what steps to take next. Fortunately, they were referred to Heritage Cremation Society. Throughout this very difficult process, the owner, John Falk, was extremely patient, kind, and understanding as my wife and her family decided what they wanted to do. John made them feel at ease by answering all of their questions, and they never felt pressured into anything. On the day of the private viewing, John and his wife were incredibly supportive, while at the same time respecting the family’s privacy. They truly went above and beyond to accommodate the large number of people who came to gather for the viewing, and provided great comfort during a time of grief. Heritage Cremation Society is highly recommended for it’s perfect mix of professional expertise and personal compassion! Continue reading..
Monique F.
We just want to express our heartfelt gratitude to John and Frances Falk. They walked along side us during this difficult process and were such a great comfort. Thank you so much for the care compassion and respect you showed for our aunt. As our aunt had prearranged everything with you, it made the journey so much easier. We strongly recommend Heritage Cremation Society. Continue reading..
Rob and Teresa L.
We highly recommend calling John Falk at Heritage Cremation Society. Both John and his wife treated us like family. They made the process so easy and took care of everything for us. There was no pressure, only caring service. Continue reading..
Don & Janet
We had the opportunity to work with John Falk at Heritage Cremation Society. He was very helpful in guiding us through the process and layout all the options we had available. We had a great experience with them and everyone there was very caring and supportive. Continue reading..
Thomas C.
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Staff was very friendly and helpful. They got back to me fast when I had questions. Price was very reasonable as well.
Great service.
VERY,VERY PROFESSIONAL AND CARING! ❤ They made my family and I feel very comfortable and no no pressure to make hasty decisions. Heritage Cremation society is there for "YOU"... read more 110%!!!
I live in Tennessee and couldn't get there, everybody was so nice and helpful. I really do appreciate everything you done for me and my sweet departed sister
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FIVE STARS on the SERVICE we received and the RESPECT shown to US (the DEPARTED and the LIVING). Thank you.
This funeral home was absolutely wonderful in helping us during a sorrowful time. They made everything so easy for us to get through, and the price was amazingly low compared... read more to other places. They say you get what you pay for, but with Heritage Cremation and Burial you get so much more. Their prices are very low, but that is in contrast to their standards, which are very high. They were absolutely the best in one of our worst times. They have a wide array of services to fit any budget. We couldn't recommend them more highly.
Perfect experience
John and the staff at Heritage Cremation were extremely helpful at a very difficult time. Their conscientiousness, thoroughness, and willingness to answer any question my wife and I had was... read more exemplary.
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Beautifully and professionally delivered services
Caring and informative of process and helpful - highly recommend
At my worst time they were at their best! They handled everything professionally and timely. I would highly recommend them to my friends and family.
John was so helpful from beginning to end. I am entirely grateful for all his help. It was extremely important to me that my mom was done right by. Thank... read more you again!!
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Most professional and kind. Confident in their services.
They made a very overwhelming situation easier to handle. They were very caring explained everything made sure we understood everything and were extremely kind
So professional and kind customer service for such a difficult time. Staff goes above and beyond to keep family informed thru all steps.
Friendly staff, helped my grandpa during a challenging time.
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Very nice and friendly,
I totally recommend Heritage for a hassel free experience after the loss of a loved one. Details of immediate needs after death are the last thing you'll want to deal... read more with and that was my experience.
John Laubenthal handled the cremation process and explained it thoroughly to me as well as other details pertaining to social security. It was completely smooth and comfortable without any surprises.... read more It would highly recommend this establishment to anyone for cremation services.
Everyone at Heritage was just wonderful. Dave was especially fantastic at communicating and outlining everything. This is our second time at Heritage, and again, we were amazed at how quickly... read more and easily they took care of everything. A fantastic group of people, compassionate and efficient. We couldn't have asked for a better experience. Highly recommended. A+++++
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David and his staff at Brookpark location was an absolute dream to deal and communicate with during this time when I lost my mother and a very smooth transition. I... read more Truly thank them for the compassion and professionalism which definitely helped me to start healing.
During a difficult time for any family, it was a calming and reassuring experience to work with Heritage; particularly Patrick Mahoney.
Both of my parents died in the last 5 months and they helped us with both. They were kind, supportive, and made this very difficult time easier by taking... read more a lot off of my plate.
I would recommend this place for cremation. Staff is very informative and friendly. Always willing to help with any questions They offer many packages at a good price.
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After the sudden death of my mom, I had no idea how to approach having her cremated as I had fortunately never had to go through all of the post-mortem... read more logistics before. Heritage made the process of choosing services so easy and smooth. Plus, they never tried to upsell me after choosing the base options for everything. I always felt that Heritage was handling my mother's body and remains as respectfully as possible and Pat Mahoney at the Brookpark Rd. location in Cleveland was nothing short of wonderful to work with. After a small hang-up occurred that delayed my receipt of her death certificates by just shy of two weeks (caused by the doctor who signed them, not Heritage), Pat reached out to me to let me know things were still moving along. My typical experience with any business in general has always essentially been "you'll get them when you get them." So, I was shocked when Pat mentioned they had actually needed to cut down on how much communication is made to their patrons due to the volume of work they had been receiving since the pandemic began. All of this to say my experience with Heritage Cremation & Burial Society was nothing short of exemplary. I hope that I don't have to work with them again any time soon for obvious reasons, but would absolutely recommend their services to those who need them in the future.
The experience I had during this most difficult time was one of compassion, understanding, helpfulness, kindness and being professional at all times. Patrick Mahoney and staff made it an easy... read more experience in every way. Always communicated everything and answered all questions in person as well as phone conversations that were always answered quickly. I am thankful for all the services they provided at my home, at their facility, at the church memorial service, during the internment and beyond. I felt at ease with their professionalism even though I was not myself during this process.
I have had two cremation's and viewings at the Brookpark location. The staff was very helpful and putting in the information on line was very easy. Both death were done... read more with dignity. I highly recommend them.
Courteous and concerned people who know what to do at a time when you have no clue. They handle everything very seamlessly so you don’t have to. I... read more appreciate that they even brought my dad’s ashes to our home so we wouldn’t have to make the trip. Our family will always use them and highly recommend them for all your needs.
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I was pleasantly surprised at the many details were addressed and taken care of. I was not thinking 🤔 about so many details. John was proactive and kind.
John was a pleasure to work with and made everything easy.
Everyone at Heritage was so courteous polite and respectful when picking up my aunt. When making the arrangements everything was handled over the phone and by emails. They answered all... read more my questions and helped me with the paperwork. The person in the office was so sweet and kind and really cared about how I was feeling. I would highly recommend this place to anyone at a difficult time like this.
Heritage Cremation took the most difficult, emotional and saddest process and made it smooth, calm, and simple. It was handled with compassion. I was confident that I had made the... read more right choice for handling my sister's last arrangement. Also, it was the most affordable.