Testimonials

At the Heritage Cremation & Burial Society, our goal is to help guide you through this difficult time with as little stress as possible. Our caring staff is there for your every need. We have been serving Ohio families for nearly 150 years.

Excellent4.9★★★★★ Based on 421 reviews fromJessica Jones ★★★★★ They were very kind and understanding with the passing of my husband, she walked me through everything.Jac Faber ★★★★★ My dad passed away two weeks ago and John was extremely kind and helpful throughout the whole process for both myself and my mom. It can be hard to know what to do, but they took care of arranging things with the hospital and making sure we had all the paperwork we needed to sign and made things very clear. They went to extra lengths to make sure we had the remains before the funeral, rearranging their schedule to get everything to us in time. I 100% would recommend them to anyone who is looking for a compassionate and efficient company to take care of their loved ones.amber spatney ★★★★★ Very respectful nice people through my sadness time of losing my mom they are the people will do everything they need to do to make it better. Definitely will recommend also John is the one helping me great guyKen Owens ★★★★★ Heritage Cremation & Burial Society helped me figure out the best options for honoring my father and taking care of his remains after he died. I appreciated that I could see the price structure right on the website. I really appreciated the prompt attention that the staff provided even when I had to call after typical working hours. The entire staff treated me compassionately on the phone and in person. The price they charged was very reasonable, and the service they provided was invaluable.mick6411 ★★★★★ They were awesome! I had an issue with another place to care for my moms remains which was extremely stressful and John and Pat stepped in and handled everything so effortlessly! Very professional and very friendly not to mention knowledgeable! They took time and kept in touch with me every step of the way and after all the stress from the loss of my mom I needed that! but I felt it was ginuwine which is the most important to you me. I have recommended them to others who are going through difficult times as i did. I cant put into words how wonderful they were. THANK YOU GUYS! THANK YOU VERY MUCH FOR YOUR SUPPORT thru my difficult time. they even called after to make sure i was satisfied as well! I would highly recommend them!Sincerely, Michele Laboo..Update...They sent me a Beautiful card on my mom's one yr. Sending Condolences again to my family. That's what you would call A Business Who Cares For Their Clients! Thank you again for going above and beyond! Thank you 🥰Becky Thomas ★★★★★ This is the second time we have used Heritage Cremation. They are genuine. I can not say enough how helpful everyone has been through this whole experience.Gretchen Farrell ★★★★★ Heritage, John and the team were incredibly kind and thorough during a very difficult time for our family. They made everything simple for us and we can't thank (and recommend) them enough!Patrick McCune ★★★★★ Great service.Kimberly Lewis McDaniel ★★★★★ VERY,VERY PROFESSIONAL AND CARING! ❤They made my family and I feel very comfortable and no no pressure to make hasty decisions.Heritage Cremation society is there for "YOU" 110%!!!Terry Keesee ★★★★★ I live in Tennessee and couldn't get there, everybody was so nice and helpful. I really do appreciate everything you done for me and my sweet departed sisterSteve Gregory ★★★★★ They were the service we needed at the time we needed. Extremely easy to work with and very communicative. We had no regrets and would whole heartedly recommend them.richard boesch ★★★★★ The experience I had was first class especially after losing my wife. They especially Kimberly were very sensitive to my needs. I highly recommend to use themEriberto Reyes ★★★★★ FIVE STARS on the SERVICE we received and the RESPECT shown to US (the DEPARTED and the LIVING).Thank you.Karia Lanken ★★★★★ This funeral home was absolutely wonderful in helping us during a sorrowful time. They made everything so easy for us to get through, and the price was amazingly low compared to other places. They say you get what you pay for, but with Heritage Cremation and Burial you get so much more. Their prices are very low, but that is in contrast to their standards, which are very high. They were absolutely the best in one of our worst times. They have a wide array of services to fit any budget. We couldn't recommend them more highly.John Christopher ★★★★★ Perfect experienceJeannie Williams ★★★★★ They were very kind and helpful during an utmost stressful and sad time.Mike Sabo ★★★★★ John and the staff at Heritage Cremation were extremely helpful at a very difficult time. Their conscientiousness, thoroughness, and willingness to answer any question my wife and I had was exemplary.Kathleen Russell ★★★★★ Beautifully and professionally delivered servicesJudy Fabian ★★★★★ In a desparate time Heritage was suggested to me for my sister in 2010. Excellent service. When it came time to pre-buy our cremations, they were my first thought. Tom Gibson is the best. He walks you through everything and is so helpful. After Tom originally helped me Beverly took it from there and she was very patient with me. I must have called her 10 times with questions I hadn't thought of before. We got the necessary papers signed & delivered. Very confident of this company for all of their services.John DiMarco ★★★★★ Caring and informative of process and helpful - highly recommendJodi Alberigo ★★★★★ heritage made me feel better about leaving them to care for my mother. They were compassionate and patient. I would recommend them to anybody needing a loved ones affairs to be finalized. I called a different company first and they said we don’t care about your financial situation and my stomach was left sour. But heritage didn’t do that to our family they helped us find the funds to get my mom cremated and made it happen. I couldn’t be more pleased with their services.Holly Westfall ★★★★★ Very Pleased!Judy Fabian ★★★★★ Greg Blondheim ★★★★★ They were thorough and compassionate.Laura DeVaughn ★★★★★ Staff was very friendly and helpful. They got back to me fast when I had questions. Price was very reasonable as well.meg benko ★★★★★ Terri D ★★★★★ Can't even say enough great things about heritage. Professional, courteous and kind. Will always use them.Joy Hinman ★★★★☆ Our family was very satisfied with the help we received at a very difficult time. The process was so easy and everyone was so caring. We would definitely recommend Heritage to someone.Laura Reeves ★★★★★ They were very good at their job, responded quickly to questions. Handled everything very well.Brent Tucker ★★★★★ They were respectful, kind and very helpful in a difficult time.Shelton Hill ★★★★★ Rodney Hritz ★★★★★ At my worst time they were at their best! They handled everything professionally and timely. I would highly recommend them to my friends and family.Diana Lobo ★★★★★ They are very nice and easy to work with. They are also reasonably priced.Laura Loudermilk ★★★★★ John was so helpful from beginning to end. I am entirely grateful for all his help. It was extremely important to me that my mom was done right by. Thank you again!!Amanda Truax ★★★★★ Respectful and helpful nice peopleAmanda Truax ★★★★★ Very respectful and helpful. Nice people!Karen Marino ★★★★★ Most professional and kind. Confident in their services.christina lauer ★★★★★ They made a very overwhelming situation easier to handle. They were very caring explained everything made sure we understood everything and were extremely kindsusan gibbons ★★★★★ So professional and kind customer service for such a difficult time. Staff goes above and beyond to keep family informed thru all steps.susan grover ★★★★★ The staff was very gracious and efficient.Garret Nastali ★★★★★ Friendly staff, helped my grandpa during a challenging time.Rashaune Moore ★★★★☆ My mom passed away on 7/19 and always told us she wanted to be cremated and spread in the ocean. We looked through numerous places and found that Heritage was the most inclusive and affordable place to have her wishes carried out. I learned a lot about preplanning and post-planning and how different they are. I spoke with Thomas initially, as he is the person who handles the preplanning stages, but my mom passed before we could finalize any plans so I was then transferred to Ashley who helped with post death plans. She was very helpful, I just think a thing or 2 got lost in the shuffle, but she was always very helpful and followed up. I will say that it's a good idea to have your own location for a memorial service picked out. I was under the impression that there were multiple places in the Akron area they contracted with but really there was only 1 church and it was booked on the weekend we requested. So I was left to find my own place anyways, but they refunded that part of the payment and all is well. Over all I will say that Heratige gives you the most for price and I would recommend them to anyone looking for an affordable, respectable location for Cremation of your loved one.Lori Owens ★★★★☆ Preplanning my dad's arrangements made him feel more in control of his last months of life. Folks at the Louisville location made this simple. When Dad passed, they came on a HOLIDAY with no complaint and respectfully removed his body from his house. He got to die at home, as he wanted, in little pain, though a bit more quickly than we expected. Heritage handled the paperwork well and made us feel important throughout the ordeal. 10/10 would recommend again!Francine Springer ★★★★★ Very professional, and helped me will questions. Special thank you to Ashley though this difficult time. 5+starsMonica Edgar Liggett ★★★★★ A wonderful group of people to help in any way they can.Debbie Webb ★★★★★ Very nice and friendly,Erica Anderson ★★★★★ Very efficient, compassionate, professional. Available 24/7, phone service after hours is prompt at delivering messages and calls are returned right away. Also extremely affordable. Highly recommend.Shirl Berry ★★★★★ The staff at Heritage Cremation was so knowledgeable and kind. She helped me through every step of the process.
I highly recommend their services.mark stollings ★★★★★ Heritage has been there for three of my family members, I can not say enough about how well my experience has been with each one. The staff is what make the experience so so well. Thank you to everyone there.Geralyn L ★★★★★ Heritage made planning my husband’s cremation a lot easier than I had anticipated. I appreciated being in constant contact with Dave Walters & his associates during the entire process and planning. I was glad that I was able to lay out exactly what I wanted for my husband and they walked me through it with ease. I would highly recommend Heritage Cremation Society to anyone who is in need of such services. Thanks again for everything!Geralyn Ann ★★★★★ Heritage made planning my husband’s cremation a lot easier than I had anticipated. I appreciated being in constant contact with Dave Walters & his associates during the entire process and planning. I was glad that I was able to lay out exactly what I wanted for my husband and they walked me through it with ease. I would highly recommend Heritage Cremation Society to anyone who is in need of such services. Thanks again for everything!Beth Hemmelgarn ★★★★★ My father passed away at home and Heritage Cremation handled everything with respect, dignity and kindness. They came to his home to pick him up, we watched as they gently wrapped him in a white sheet and carried him down his front steps to the gurney. Amy, the office person, called me the next morning and we went over everything on the phone. I completed the online paperwork and then my father's ashes were delivered to my home. Every person I encountered was very kind and professional. If I ever have the need again, I will definitely use Heritage Cremation.Joyce Haynes ★★★★★ I totally recommend Heritage for a hassel free experience after the loss of a loved one. Details of immediate needs after death are the last thing you'll want to deal with and that was my experience.Marion Wijnberg ★★★★★ They were wonderful and considerate and took care of things in a very professional manner when my mom passed away.Catherine Wallace ★★★★☆ They are great for helping with such a hard time in my life. When my mom died they picked her up from our house and it seems crazy but I asked if they would take care of her and not misplace her or a bunch of other weird thoughts I had that could happen and they handled her with great care. I had to wait a week to get funds together to pay for her cremation and everything so they were able to work with me and hold her till I could get it done and had a bunch of cute keepsake options. They hand delivered her and really made me feel part of the process. And that was nice. It gave me something to focus on and do so I could grieve on my own time. Only thing I didn't like was on the online forms there was no place for the obit I had written for her so I never got to share an official obit with the family which the simple package I chose said an obit would go online but it really wasn't that big of a deal to me. I just know my mom would have wanted the world to know how much she loved her kids and grandkids so I wrote an obit focuser on that. All in all though I would definitely recommend them. Very cost efficient and my parents estate lawyer recommended them to me so I'm satisfied.Kim Bilek ★★★★★ Everything was arranged online and with a few phone calls. Extremly easy, stress free, helpful caring staff. Every step was handled with compassion and professionalisim after my dads passing.Lester Armstrong ★★★★★ Lindsay at Heritage Cremation Society was very professional and responsive to all my questions and provided great service.Michael Sizer ★★★★★ Cindy Slemmer ★★★★★ They kept me informed throughout the process. very professional.Deb Ziemer ★★★★★ Very professional and caring. We received our Dad’s ashes back in a timely manner.Bree Foreman ★★★★★ Kind and professional from the beginning to the end , no pushiness, no trying to sell me things no pressure. Jim and Beverly are amazing and I can't remember the young man's name who came to pick up my Mother, but he was very kind, professional and had a love for his job and great respect for the deceased . His work ethic for his age group was a breath of fresh air. I have already referred people to Heritage and will continue to do so .Merry Hicho ★★★★★ Ken Monaco ★★★★★ John Laubenthal handled the cremation process and explained it thoroughly to me as well as other details pertaining to social security. It was completely smooth and comfortable without any surprises. It would highly recommend this establishment to anyone for cremation services.Christine Young-Cox ★★★★★ Heritage was quick to respond to all of my needs. I recommend their services.Glenn James ★★★★★ Their price for cremation services is very fair when comparing to other funeral homes.BECKY L DION ★★★★★ Liz Meszaros ★★★★★ Everyone at Heritage was just wonderful. Dave was especially fantastic at communicating and outlining everything. This is our second time at Heritage, and again, we were amazed at how quickly and easily they took care of everything. A fantastic group of people, compassionate and efficient. We couldn't have asked for a better experience. Highly recommended. A+++++Courtney Unrue ★★★★★ Very helpful throughout the process and keep you updated on the status of things step by step. Also very kind and caring when speaking to staff.Shereese McKelton ★★★★★ David and his staff at Brookpark location was an absolute dream to deal and communicate with during this time when I lost my mother and a very smooth transition. I Truly thank them for the compassion and professionalism which definitely helped me to start healing.dj conner ★★★★★ Very compassionate and caring. I had an issue and was never rushed or hounded by this company. It was a stressful time that was made easier by this company. Thank you🙏🏾🙏🏾Toni Ice ★★★★★ Heritage was very professional and made a difficult process as comfortable as possible.Jim Mccauley ★★★★★ They were kind, considerate, and just plain good people. When you lose someone so close to your heart you don't know ANYTHING. At least I was and still am lost without her in my life. I will say and back up that you can call them and they are there quick and your loved one is taken care of all the way through the heart-wrenching experience. I hope I said thank you enough. Because they truly deserve it all.Barb Stoll ★★★★★ Heritage was extremely professional, sympathetic and helpful in arranging the cremation of my nephew in the midst of a tragic situation. I highly recommend them.Heidi Howard ★★★★★ I especially liked Ms. Ebey and Mr. Little. They were both very personable, friendly, kind, sympathetic, professional. A pleasure to do business with. Thanks, folks, for making my experience with cremation as painless as possible. Best wishes and God bless you both. I would highly recommend your services to my friends and neighbors. Reasonably priced and very efficient. :0) Happy Easter!Jaime White-Peddle ★★★★★ Thank you Helen and Jim. Our family appreciated how helpful you were in making the final paperwork simple. The delivery of our grandmother’s ashes on her birthday was emotional. We are grateful for your professionalism. Thank you from the White family.Rose Bocinec ★★★★★ The staff was very supportive. I had alot of questions and specific needs. They are awesome and helpful during a very difficult time. Shout out to Beverly,Amy and Scott.
Printing the memory cards to opening the urn. We, together were able to complete my loved ones funeral.latanja savage ★★★★★ Lorretta Davis ★★★★★ During a difficult time for any family, it was a calming and reassuring experience to work with Heritage; particularly Patrick Mahoney.Cheryl Dougherty ★★★★★ Everyone there was professional and friendly. My mom passed unexpected and we were not prepared..They were so helpful and supportive..the 1st call to last finally arrangement. Highly recommendDonald Bell ★★★★★ The staff was very professional and at the same time very compassionate. I was comfortable in all interactions. I was impressed at the speed, efficiency and high quality of the experience with this company. I intend to use Heritage when I plan my end of life preparations.Gloria Thorne ★★★★★ Lyla Beardsley ★★★★★ Heritage did a wonderful job. They were thoughtful and informative. This being the first time I've had to handle such a thing is was confusing for me and I asked a lot of questions. It's important to be with a company willing to answer everything even if it's asked by myself and then my brother as well. Highly recommend them. I dealt with Pat specifically and he was so caring and kind.Nicole Loudin ★★★★★ Both of my parents died in the last 5 months and they helped us with both. They were kind, supportive, and made this very difficult time easier by taking a lot off of my plate.Beanne Clipper ★★★★★ Heritage made the process surrounding the loss of our mother so worry free and seamless . Our expectations were exceeded . They were professional , compassionate , and extremely helpful . There are no words to express my gratitude for all that they did for my family . I would recommend their services 100%.Robin Skala ★★★★★ I would recommend this place for cremation. Staff is very informative and friendly. Always willing to help with any questions They offer many packages at a good price.Brian Kenner ★★★★★ What a wonderful and professional group of people.in this difficult time. They were there to guide me and answer so many questions. I couldn’t of asked for anything more. From pick up @ nursing home to picking up remains, with everything in between. You were my angels in my hour of need.

-The family of Mary KeplerTomika Henderson ★★★★★ Amy Byrd ★★★★★ You have been amazing with the sudden loss of a loved one and you answered every question that we had I am very pleased to have had you guy’s help with our loved one again from the bottom of our hearts Thank YouShane Brock ★★★★★ These people took charge upon receipt of my loved one. They made me aware of all my options with no pressure to purchase any services I didn't prefer. Beverly Peterman is perfectly suited to her position. She could not have made me more comfortable through the whole process.Justin Bollinger ★★★★★ After the sudden death of my mom, I had no idea how to approach having her cremated as I had fortunately never had to go through all of the post-mortem logistics before. Heritage made the process of choosing services so easy and smooth. Plus, they never tried to upsell me after choosing the base options for everything. I always felt that Heritage was handling my mother's body and remains as respectfully as possible and Pat Mahoney at the Brookpark Rd. location in Cleveland was nothing short of wonderful to work with. After a small hang-up occurred that delayed my receipt of her death certificates by just shy of two weeks (caused by the doctor who signed them, not Heritage), Pat reached out to me to let me know things were still moving along. My typical experience with any business in general has always essentially been "you'll get them when you get them." So, I was shocked when Pat mentioned they had actually needed to cut down on how much communication is made to their patrons due to the volume of work they had been receiving since the pandemic began.All of this to say my experience with Heritage Cremation & Burial Society was nothing short of exemplary. I hope that I don't have to work with them again any time soon for obvious reasons, but would absolutely recommend their services to those who need them in the future.Eileen Burfield Rinkes ★★★★★ Everything!!
Everyone was so kind and friendly with helping out family through everything for our loved one.
Highly recommend..Laurie Reinmann ★★★★★ The experience I had during this most difficult time was one of compassion, understanding, helpfulness, kindness and being professional at all times. Patrick Mahoney and staff made it an easy experience in every way. Always communicated everything and answered all questions in person as well as phone conversations that were always answered quickly. I am thankful for all the services they provided at my home, at their facility, at the church memorial service, during the internment and beyond. I felt at ease with their professionalism even though I was not myself during this process.Tammy Waczovszky ★★★★★ I have had two cremation's and viewings at the Brookpark location. The staff was very helpful and putting in the information on line was very easy. Both death were done with dignity. I highly recommend them.Susan Vogelsong ★★★★★ I was very impressed by the caring service that immediately answered all of my questions. They walked me through the entire process in a very kind manner.
Our entire family was comforted by how Heritage proceeded with the process and kept in constant contact.Victorious Hope Summers ★★★★★ Your job is not an easy one. It takes a certain kind of person to work in this field. The Heritage Society employees exceed in all requirements. I thank you for a second time. And I thank you now for when my time comes to make the journey home.Steven Hager ★★★★★ Abby Eckerman ★★★★★ Courteous and concerned people who know what to do at a time when you have no clue. They handle everything very seamlessly so you don’t have to. I appreciate that they even brought my dad’s ashes to our home so we wouldn’t have to make the trip. Our family will always use them and highly recommend them for all your needs.Beverly Peterson ★★★★★ I was pleasantly surprised at the many details were addressed and taken care of. I was not thinking 🤔 about so many details.John was proactive and kind.Sue Smith ★★★★★ Heritage Cremation Society staff was extremely helpful at a very difficult time .EmeraldAngel ★★★★★ Everyone was super helpful and made the process very easy during a time that was difficult for us.Ryan Sklenicka ★★★★★ John was a pleasure to work with and made everything easy.Courtney Bowman ★★★★★ They did a great job keeping my family updated on the process and timeline. Very compassionate as well.Lisa Draganic ★★★★★ I don't have enough kind words to say about Heritage Cremation Society and every single person that I spoke with.Karin Mayberry ★★★★★ Everyone at Heritage was so courteous polite and respectful when picking up my aunt. When making the arrangements everything was handled over the phone and by emails. They answered all my questions and helped me with the paperwork. The person in the office was so sweet and kind and really cared about how I was feeling. I would highly recommend this place to anyone at a difficult time like this.Tori Benak ★★★★★ The communication was good, they walked me through the entire process.They offer all types of urns and prayer cards to choose from as well. Very knowledgeable and professional. Thank you for making the most difficult time a little more comforting.Michael Espenschied ★★★★★ Very professional! I’m truly grateful for what they did for our family. They offer several packages and options according to your budget and special wishes.Kenneth Watkins ★★★★☆ Deb Norris ★★★★★ Heritage Cremation took the most difficult, emotional and saddest process and made it smooth, calm, and simple. It was handled with compassion. I was confident that I had made the right choice for handling my sister's last arrangement. Also, it was the most affordable.Ellen Woodford ★★★★★ Heritage Cremation was very professional, friendly and helpful.They stayed in constant contact with me every step of the way.I would highly recommend their services.Nathan Wright ★★★★★ Elisabeth was extremely compassionate and answered any and all questions that I had.Laila Kudzin ★★★★★ Very professional and caring. Would definitely recommend.Lynda Barr ★★★★★ We never had to go through this process before, but Heritage was very professional and helpful every step of the way. They expressed to us deep respect and warmth at such a difficult time. Thank you for everything. Highly recommend their services.Esther F ★★★★★ I could not have asked for a more professional organization than Heritage Cremation Society. From the moment I contacted them, everyone was very concerned, warm, professional and answered all my questions. They made this unpleasant situation as calming as possible for me. The cremation was done in a timely manner and I received the urn in a most respectable atmosphere with a sincerely caring representative. I would recommend Heritage to anyone , thank you again for your kindness.Cheryl Volk ★★★★★ I contacted Heritage after my uncle passed away on the internet for information. They were quick to respond and very personal and helpful right away. They guided me the entire way through the process during a very painful period of time. When I picked up my uncle's remains they were very kind right up to the end. I will ever be grateful for their caring assistance.Sherry Jacobsen ★★★★★ I spoke to Helen and she did a amazing job for my mom I am super happy with how everything turned out..I chose them because they took care of my dad back in 2011 thank you so much for everythingbarbara hitchcox ★★★★★ Very professional staff who helped us through the process with compassion and care. Would highly recommend.Laurie Sliger ★★★★★ They were very kind and easy to work with.TRNimen ★★★★★ Finding and communicating with a funeral parlor while grieving is never an easy thing to do, but Helen at Heritage Cremation Society was understand, sensitive, and efficient with walking me through the necessary steps for my sister's cremation.She was particularly helpful when the hospital, while overwhelmed with covid cases, missed a detail on the death certificate, which held up the process. She contacted the hospital on our behalf to have the correction made so that the cremation could take place.While I hope to never need them again, if I did, I would trust them to help me with this very important rite of passage most of us face at one time or another. Additionally, when in the future (the very distant future, God willing) I pass too, my loved ones would do well to contact Heritage Cremation Society to cremate me.Linda Jones ★★★★★ Their very caring and professional staff.

Ease of making the final arrangements for my husband.

Very affordable.Misty Bowdle ★★★★★ I highly recommend Heritage Cremation Society. I have used their services for my husband, my mother and most recently my father. Each time I was given professional, compassionate service and the process was seamless, which was a blessing when dealing with the difficulty of losing a loved one.Christopher Lukco ★★★★★ In a time of crisis this gentleman named John! Kept things calming cool he had a pleasant way of speaking to you and that was comforting! You got things organized in me very helpful when out of his way to make sure we had everything going correctly at the cremation and at the funeral! This man must have angels 😇🤙 surrounding him . I wouldn't try to imagine dealing with anyone else during this time!! Again I would like to thank you John team player! 😇🤙Carole Ralston ★★★★★ Very helpful and easy to deal withErik Kohl ★★★★★ Worked with John who was friendly and attentive. Helped me through an emotional time. Always available to answer questions as needed.Pam Power ★★★★★ Judy Veigel ★★★★★ The staff is very friendly helpful and kind. They keep you informed on every step.Paula Hoover ★★★★★ Everyone at Heritage Cremation Society is very accommodating and easy to work with. They were always available to answer questions I had in a very timely manner. Ashley was always very helpful and she kept me informed throughout the entire process. I highly recommend Heritage!John Kinemond ★★★★★ Timothy Theis ★★★★★ Ashley kept me informed every step of the way through a stressful time. Her communication skills were excellent. I was able to set up the service, sign all paperwork, and pay from my desktop several hundred miles away! I couldn't ask for a better experience!Linda Allen Dolan ★★★★★ EXCELLENT, CARING SERVICE FROM EVERYONE AT HERITAGE! EVERY REPRESENTATIVE FROM EACH PHONE CONVERSATION TO EACH MEETING. CARING, COMPASSIONATE INDIVIDUALS! I HIGHLY RECOMMEND HERITAGE SOCIETY!🌺Cheryl A ★★★★★ They were so caring. Everything was taken care of out of the very sad and unexpected death of my husband.Joan Bittel ★★★★★ Mark Pavelko ★★★★★ When I needed help with my brothers arrangements, Heritage was the right choice. Very friendly and helpful staff. Quick and timely choices were just what I needed.Lynne Roeca ★★★★★ I was very pleased with the service that Heritage offered. I had to plan an out of town funeral with several unusual and difficult financial arrangements. Helen was my coordinator there at heritage. Many emails and phone calls were exchanged, and throughout, she was patient, kind and helpful. I have nothing but high praise for Heritage services.Tonja Sims ★★★★★ The Heritage Crematory Services was very professional and sensitive to our loss. Thank you to Helen and the rest of the staff at the Louisville facility for making this as smooth and helpful in our time of need.

Tonja SimsDiane Jendrisak ★★★★★ Everyone at Heritage Cremation Society is very accommodating & thoughtful. Someone is always available to answer questions. Ashley kept me informed throughout the entire process. I used their services several years ago when my parents passed within days of each other & now recently when my husband died. They are wonderful!Cheryl Carder ★★★★★ The simplicity of the process...everything we had set into place took place without any issues. Just as you want it to...John Rodriguez ★★★★★ Excellent service and staff reasonable price.Carol Cirino ★★★★★ Heritage was very compassionate to our family during our deepest sorrow . Helped us through the paperwork and keeping in touch . Scott was very kind when calling me when everything was completed. I Would recommend Heritage Cremation Society in Louisville Ohio.JODI LOHR ★★★★★ Lisa Paynter ★★★★★ They are very kind and take care of the needs in a very difficult time.Bonnie Smith ★★★★★ I dont know where to begin. I lost my husband and Hertiage was the most compassionate understanding place I dealt with. They went above and beyond on what they did. Thank u Beverleysonya thomas ★★★★★ Very compassionate staff during an extremely difficult time. Truly appreciate them all.Shirley Daedelow ★★★★★ Michelle Jouver ★★★★★ Tam Justice ★★★★★ The whole staff at Heritage are so sincere, polite and professional...Helen took the time to explain everything and was there anytime I needed a question answered...you can tell she truly cares about her job and the feelings of the grieving...I cannot thank her and Heritage enough for making the passing of my father a little more easy to deal with....Brian Butts ★★★★★ John and his team made this very stressful situation much easier to handle.Saundra Holmes ★★★★★ This place is amazing. The staff members are professional, compassionate, accommodating, and most of all, kind. Our family was treated with the utmost care and respect during a very challenging time. I highly recommend them. If it were possible, I would give them an even higher rating.C.M. Tan ★★★★★ e p ★★★★★ Needed to arrange cremation out of state. We were able to make all of the arrangements on line without travel. The process was very professional and efficient. The staff was sensitive to our needs at a stressful time.STACEY THORNTON ★★★★★ IN THIS TOUGH TIME OF MY LIFE - THE STAFF HERE WAS VERY COMPASSIONATE AND UNDERSTANDING . HELPED WALK ME THROUGH EACH STEP I NEEDED TO TAKE AND WERE VERY ACCOMODATING. THANKS AGAIN .Nikki Young ★★★★★ They were very caring with my dad. I am very thankful.Nicholas Romito ★★★★★ Very helpful and considerateKimberly McPherson ★★★★★ Patricia Vermillion Ray ★★★★★ They treated the deceased with dignity and respect when preparing him for transport which was very comforting to seeBarb McDonald ★★★★★ Very helpful, compassionate, and with excellent attention to detail.Danielle Wells ★★★★★ My father passed away and had nothing planned. I was clue less as of what to do or where to start. Heritage jumped right in and helped me through every step. They were kind caring and compassionate. Very professional. I'd recommend them to anyoneCrystal Orzo ★★★★★ Pat was the kindest person and handled my nephew's arrangement with such compassion for my sister. In such a dark time and anyone ever has to face the arrangement of a loved one, I highly recommend this place for your needs.Larry Eastman ★★★★★ I was on vacation in Hawaii when my uncle passed away in Ohio. Having to deal with a family member's death is hard enough, but to have to do it away from home is even worse. Heritage was very helpful and patient during the entire process and kept me informed daily as to the progress of finalizing the cremation. Upon my return home to Minnesota, I was still having to deal with this process from a different state location, but Heritage stepped up and the made everything almost seamless! They even were amenable to delivering the remains before I arrived in Ohio to a person I designated at my uncle's building! Bottom line, this experience was top notch for me and I would highly recommend Heritage to anyone in need of cremation services!Nicole Gearhart ★★★★★ Trish Melnichenko ★★★★★ Very helpful and considerate of your needs. Everything was done in a timely matter and with great taste❤️

Highly recommended !!!!!Joe Frank ★★★★★ Very friendly, helpful and respectful as they guide you through the process. I highly recommend them.Pete Cook ★★★★★ Heritage Cremation Society's staff were excellent in helping me with the passing of my mother. Very professional and compassionate!Tatiana Abromitis ★★★★★ It was a very smooth process in such a hard time for our family. Thank you.Jessica Nicole ★★★★★ My mother who has been battling COPD for years finally stopped fighting this morning after 5-7 years. It's still unreal at this point and I'm still numb. They were very respectful and understanding. I didn't want to be around for much however I know they treated her with respect, love and comfort. They answered everything I asked, and were very apologetic. I love the fact that they will bring the ashes to my parents house.I'm sure in my heart they will do everything they can to make this easy for us. My mom is at a beautiful facility right now and she can live her wonderful life doing everything she wanted to do but could not.I will love you until the end of eternity mom.marlene costanzo ★★★★★ I had a very good experience with All Ohio Cremation ; I didn't do the pre-planning ,but had to follow up and go to the crematory afterwards.The person I dealt with was very understanding and helpful.I was called back quickly and all my questions were answered.I recommended them to my girlfriend when her mother passed away.My friend then prepaid and planned her own cremation.I have just referred another friend to Ohio crematory. I had a positive experience and therefore feel confident in my referral.Brenda Blevins ★★★★★ Wasn’t too sure what to expect but the staff at Cremation Society were very knowledgeable about the whole process, walked you through it and was there for any questions along the way. I was also impressed with how thoughtful the staff was with cards and condolences on the passing of my mom. I would recommend the Cremation Society to anyone who may be struggling with what to do and how to do it. They were also VERY affordable. Thank you so much for everything!!!Angie McBurney ★★★★★ The staff were very compassionate and caring. They guided us each step of the way. They communicated very well with each process and can’t thank them enough for taking the time to help us through this difficult time. Great people to work with.Darlene West ★★★★★ Staff were very helpfulOur family would like to give a big thanksValerie Brown ★★★★★ Everyone at HCS truly did everything they could making this process virtually painless, as to not compound the most difficult time in my life, cremating my mother. From the first phone call, to delivering mom back to me, they were a real comfort. Thank you all!Gina DiStefano Dodgson ★★★★★ Friendly and very responsiveGary Wilson ★★★★★ I recommend Heritage Cremation Society, they were very helpful and did everything to make this time as pleasant as possible, and was very economical.Melissa Kusak ★★★★★ I recently had to take care of my brothers death and called All Ohio Cremation. I talked to John and I can honestly say this man warned my heart. He was so compassionate and helpful. Always remembered to ask about my mom and make sure he made the path we took easier! I can not say enough about this company. Thank you John for everything!Dale Thorne ★★★★★ I am very pleased with the services and care HCS provided to my Brother. Their professionalism, timeliness, and handling of his remains is greatly appreciated. All those I dealt with, Shelby, Helen and James were thoughtful and made the entire process as smooth as possible. My personal thank you to all involved.Heidi Cutler ★★★★★ They have wonderful communication, understanding and truly treat family members with heart during our darkest times. Thank you for treating my fiancee that passed as nicely as your family treated my step son and I. Recommendation a 10!JoAnne Klemens ★★★★★ The lovely employees continue the tradition of the Falks to provide caring, compassionate services. They kept me informed of every step. Thank you allChristine Peterman ★★★★★ Everything went very smooth.Friendly,caring,and comforting atmosphere with all in contact with.Anthony Gray ★★★★★ During this time, they were very patient and understanding. They were professional in every step. Even delivered my Father's ashes in person to my home. Thank you. You was a blessingKristin Gerhart ★★★★★ Megan Millard ★★★★★ Great service. There was a lot of back and forth with the county coroner's office as well as the doctor and Heritage took care of it all. It gave me time to mourn in peace without having to worry about fielding bureaucratic problems.Nadya Rodriguez ★★★★★ When my Father passed away, I was referred to All Ohio Cremation & Burial Society by the hospital, since all other places I had called never returned my call, or gave excuses during our time of loss. John was our Director and he handled everything with such compassion, care and was patience with us, with all the questions and concerns. My dad was an Army Veteran, and John even helped us schedule burial services at my Dad's chosen VA cemetery. The whole process was easy, which took from the stress we were going through. I recommend this place definitely.Teresa Meade ★★★★★ My mother passed Feb 2nd and we hadn't had prior plans for her final arrangements. We called Heritage based on a recommendation from our Hospice team. They where very quick to help, gave us all the necessary information and sent out two guys to pick up mom who both had the most compassionate and professional demeanor. Throughout the process, Shelby kept us well informed and made the experience as seamless as it could possibly be. I can't thank the Heritage team enough for taking such compassionate and great care of my mama.ken wolf ★★★★★ Very professional and caring. They explain everything and make the difficult process so easyAaron Lane ★★★★★ Thank You very much from Judy ShingletonCathleen Taylor Harmon ★★★★★ Very caring and compassionate, professional. I have never had to deal with cremation and they helped in every step of the way.Keith Williams ★★★★★ This the second time we have used the services of Heritage. Both experiences have been excellent. This is a very professional and compassionate group. Their communication skills are outstanding; at no time were we left uniformed as to the next steps in the process. All paperwork could be completed online utilizing e-signature technology which worked best for us. Their assistance in generating and coordinating placement of the obituary in the regional newspaper was invaluable due to staffing issues at the newspaper due to Covid. We will not hesitate to call upon the services of Heritage Cremation Society should the need arise.Lynne Fiske ★★★★★ Pat McMillan ★★★★★ My mother pre-arranged with All Ohio Cremation & Burial Society. She had many questions before she finalized her wishes, which were answered patiently and kindly. From when I called to arrange for her pick up at the nursing home, to numerous questions along the way, and pick up of her ashes, everyone was amazingly available, kind, professional, and helpful. My husband and I were both impressed.Lynne Fiske ★★★★★ My father passed away after a short illness and though our plan was always to have him cremated, we had no idea where to go for that service. We found Heritage Cremation Society online with an office nearby and called them along with some other cremation businesses. Heritage was so helpful with ALL our questions and their price was better than almost all the others we spoke to. With covid being an issue, we were able to do EVERYTHING by email which made things much easier. They went above and beyond by comparing newspaper prices for obituaries and actually placing the obit in the paper of our choosing. Although they offered a wide variety of urns on their site, they had no problem with us ordering an urn from Amazon that would match my mother's urn. I can't say enough good things about their service---They took a stressful time in our lives and made it as simple as it could be! Thank you Heritage Cremation Society!David Ravenscroft ★★★★★ If you need a nice reasonable cremation this is the place. The folks there are friendly and sincere how the
Take care of your loved onesMelissa Ruiz ★★★★★ I never dealt with a death, had no idea the steps to take, I was recommended to the heritage cremation and did not regret it. The process was fast and easy, and the staff was very compassionate and patient about our ignorance and grieving during this process. And they came to me to drop the ashes off, they let us moarnBrent Agan ★★★★★ When our mother passed away, we found in her notes, All Ohio Cremation & Burial Society's contact information. We called on a Saturday and the owner Patrick Mahoney responded to our request for service. He was professional compassionate demonstrated care in fulfilling mom's wishes. He found the notes generated in 2012 during Mom's initial phone interview and graciously made a copy for me. Patrick made sure to call us with any questions, and set the expectations for timeliness.We highly recommend All Ohio Cremation & Burial Society.Kelly Albanese ★★★★★ Thank you ,John and the whole staff was very thorough and helpful through this difficult time.Thanks again Kelly,John AlbaneseGina Gennaro ★★★★★ When our mother passed away on Christmas Day, Chris and John exemplified compassion and professionalism. All Ohio Cremation & Burial Service’s website was easy to navigate and took us through the entire process of decision making without adding to our stress. Any questions we had were quickly answered. There were no unnecessary surprises or added stressors while dealing with these two gentlemen. Thank you for making those terrible days less so.Rhonda Lively Jarrett ★★★★★ Very thoughtful and kind people. I wasn’t sure what to expect thru this time of need but Heritage made it easy. I highly recommend Heritage Cremation Society to anyone.Amber Marie Ledington ★★★★★ Very caring compassionate and professional individuals they are respectful and help you take the necessary steps to guide and help you in any way they can this is the second time using there business and I live in Montana I'd recommend them to anyone and a huge Thank you! To all the staffers at Heritage cremation society in Louisville OhioPatti Eisenhut ★★★★★ Working with Heritage Cremation went as smooth as could be. Helen is so nice, and professional, she made this tough time easier to deal with. She immediately responded to any and all of the entire family’s question. I was concerned at first, due to the budget pricing, thinking it could be short on efficiency, but my experience was totally the opposite, it turned out to be Excellent Service, with a smile.Stephanie Ballenger ★★★★★ Amazing Service, Professional, Very Sensitive, Helpful, Patient, and Sincere!Shelby, Helen , Amy & Rebecca took care of everything , they showed compassion and grace for the loss of my nephew.I don't even live in Ohio and I want Heritage to handle my final arrangements.Words alone can not express how grateful I"m to Heritage for everything thing that they did for my family.Thank you for Everything!Maria S Ballenger ★★★★★ Amazing Service, Professional, Very Sensitive, Helpful, Patient, and Sincere!

Shelby, Helen , Amy & Rebecca took care of everything , they showed compassion and grace for the loss of my nephew.

I don't even live in Ohio and I want Heritage to handle my final arrangements.

Words alone can not express how grateful I"m to Heritage for everything thing that they did for my family.

Thank you for Everything!Patrick Darrah ★★★★★ Everyone I came in contact was helpful and compassionate. They made a difficult situation more tolerable.Kim Hill ★★★★★ I am so glad I chose Heritage to take care of my husband after his passing. Everyone is friendly and helpful and they took care of a lot of things I would have had to do myself otherwise, including contacting the US Army and arranging for him to be interred with full military honors. When it's my time, I want my family to contact them as well. Highly recommended!Valerie Novelli ★★★★★ Thank you for taking care of our mom and explaining the paperwork. So glad mom had everything done for us and Thanks to Amy for all your help.Van Lenner ★★★★★ Mike Brill ★★★★★ Each step from pre arranging to inurnment of ashes was handled with professionalism and care. All questions were clearly answered. Never did we believe that someone was trying to take advantage of our family.Thomas Tufts ★★★★★ Jeff and Dawn Garoutte ★★★★★ Heritage Creation Society was the greatest of help. They were thorough, and assisted with every detail and went above and beyond in their service and care.Julie Gilbertson ★★★★★ Everybody was very sincere. very promptAndrea Coon ★★★★★ Very professional, caring, and helpful when walking family through this difficult time.LaDonna Burks ★★★★★ we where treated very well , they keeped us informed on what was going on with our loved one that passed away. They understood our needs ..we would recommend them to others for sure. We Thank everyone at Heritage Cremation Society for all they did for our Loved One.Tom Goetz ★★★★★ they were very caring and very attentive to our needs.Atoyia Neilson ★★★★★ The Heritage Cremation Society did an amazing job of helping me through the process of my mom’s cremation. She passed away recently right before the Thanksgiving holiday at home and before I even had completed the official contract, which was in process, they already had a team on the way to retrieve her remains. They were helpful and showed sincere sympathy and empathy throughout the planning of her cremation. I purchased a beautiful Urn and Keepsake from them as well which was very convenient. My grandmother also used them for herself and I would recommend them all the time to assist with my family members final arrangements.Misty Arcara ★★★★★ Paul Calderon ★★★★★ Great experience and would highly recommend.Carole Petrello ★★★★★ The staff was very helpful and knowledgeable. Our situation was somewhat complicated, so special thanks to Sam, who walked me thru the entire process.Judith Fischer ★★★★★ they are like family and sincereVera McKelley ★★★★★ The people at Heritage Cremation Society in Louisville, Ohio are very professional, organized, and respectful. They make the paper process easy and concise so you don’t have to spend hours dwelling on the death. They took care of both of my parents, and I am pleased with their service. They deliver the remains discretely and with care. I highly recommend their services.Carlene Dross ★★★★★ Very professional and easy to work with.Sandra Lloyd ★★★★★ I love that I didn't have to drive around when my husband died going to all sorts of funeral arrangements. They came right to my house. They scheduled with me and came to me to sign up and pay for services, then they delivered my loved one along with death certificates. It was a blessing. That was 2 years ago. Recently my sister hospices in my home and they came out and she was able to pre arrange and pay for her services. They would have come to my home for all other paperwork and to deliver her and her death certificates but this time I was edgy and glad to drive to them. That were very professional and polite. Will always recommend them. Oh. Check out their prices too. Cost less then others who make you go to them. Each time my loved one was picked up at my home in unmarked van. Two people attended. They made sure I had plenty of time to say Good by and were attentative to my needs and wishes.Rebecca Fisher ★★★★★ Obviously planning and dealing with a cremation is not a pleasant task, but Heritage Cremation made it extremely easy and convenient from the start. Everything was done online or by phone, and they were quick, efficient and affordable. My family was very satisfied with their services.Michelle Hopkins ★★★★★ Karen Norman ★★★★★ Caring, available to answer any questions as the process went on. I would recommend this society to anyone. Delivered my mom home to me. HugsKim Lepera ★★★★★ candice boulware ★★★★★ John C ★★★★★ Helen and John at the Heritage Cremation Society are both sensitive and caring while still being efficient and precise. They were happy to make payment arrangements and they quickly sent a very skillful and caring crew to retrieve the body and inform me of the next steps. Helen followed up in the morning and the process was completed without any confusion or delay.You won't be sorry for choosing this company, they might be the cheapest in the area but they are more than sufficient. They are top notch.Steve Talbot ★★★★★ Heritage took care of our every need and want no questions asked.. They were very professional but yet very patient with me after my wife passed unexpectedly.. After calling around to different places heritage was very affordable and did exactly how my wife would of wanted it done.. Thank you Heritage for the ease of doing this from my first call to final arrangements..james hassinger ★★★★★ Excellent service . Nothing could have been handled any better .D.R. Alexander ★★★★★ They were extremely helpful and were very considerate shared info we did not knowJohn R Dayton ★★★★★ Shari Littman ★★★★★ I cannot give Heritage Cremation Society in Louisville, Ohio enough praise. They were very easy to work with, kind, compassionate and extremely professional. Highly recommend their services during very difficult times.Caroline Chaikin ★★★★★ Cathy Weigand Hattery ★★★★★ The Family Of Sherry Emig

We were very pleased with the service. They were very professional and considerate.Sugar Washington ★★★★★ Shane Gibson ★★★★★ very professional and respectfulJason Sommers ★★★★★ Heritage was very helpful and easy to work with they took care of everything and Reasonably pricedBarbara ★★★★★ Lauren Gallimore ★★★★★ In a very troubled and stressful time the staff at Heritage were very sensitive, professional, personal, caring, and respectful. It almost felt like our family had known them before our loss. I am beyond thankful I chose them for my husbands cremation service. I would recommend them to anyone seeking options beyond a funeral home.Judy Ann Selogy ★★★★★ What a wonderful caring place, they make the process very easy for the grieving family. They take the worry away. I will always recommend them if anyone asks.Sue Shreffler ★★★★★ What a wonderful caring company. Made a difficult time so much easier to deal with. yes I would use them again.Danelle Rohr ★★★★★ I can't say enough good things. I spoke to a few different people on the phone who were more than happy to answer questions I had and keep me updated on everything going on with my grandma. I was able to do everything online so it was very convenient. I'm very happy I chose them.Nick Knaack ★★★★★ Caring, prompt,professional and available 24/7Jeannie Tyler ★★★★★ My brothers and I would like to thank Heritage Cremation Society for the kindness they showed at my father's passing. Everything was handled in a very down-to-earth and comforting kind of way. We are very grateful for the empathetic way our needs were taken care of.April Staton ★★★★★ D Spates ★★★★★ All the staff were very pleasant from the people answering the phones to the person that delivered the urn. They were kind, considerate and services were reasonably priced. Highly recommended.Jeff Pinner ★★★★★ Called at 1:30 AM, their people arrived at my home by 3 AM, were respectfully efficient, gave me time to say goodbye to my wife, and removed her body through a tight front hallway without a single reminder concerning the curio cabinet that was her pride and joy. The office staff communicated clearly, as often as needed, and even delayed the return of her cremains to allow me to participate in the adoption of our grandson, which was long scheduled before her death. Good people, good service and thoughtful advice without any pressure or upselling.Thank you to all of your personnel for their compassion and caring.Kevin Ingerham ★★★★★ Marcy Kennison McKain ★★★★★ Very professional and sympathetic. Very nice people that were easy to work with.Susan Longwell Sogorka ★★★★★ several loved ones have pasted through the doors at Heritage Cremation Society in Louisville Ohio, they have always been professional and kind. very professional and personable. Thank YouJodette Gallagher ★★★★★ Heritage Cremation staff was so kind and helpful to me after my husband died. I had various questions during this process and they answered all of them with kindness and caring. I would highly recommend them to everyone.Shawn Fore ★★★★★ Very affordable option. I had lots of questions, and Ashley answered them for me. Very professional.Delores Fay ★★★★★ My father passed and Heritage Cremation Society handled his pick up and cremation process very smoothly and respectfully. The staff is extremely professional and kind. They answered any questions I had about the process and even offered advice on what to do next. I would highly recommend them.Russ Hall ★★★★★ They were so kind and efficient. They made everything so
simple and easy for us.Joel Grissom ★★★★★ These people made a very emotional time a little easier. They acted very professionally tried to provide comfort and compassion. Losing my wife was the hardest thing I have ever faced. They did what they could to make that a little easier. Thank you.Tiera Jones ★★★★★ Lynette O. Henderson Wright ★★★★★ Professional personnel
Caring staff
Assisting with your needs
Customer Service is most excellentJulie Neff ★★★★★ During this unprecedented time, having to go through the loss of our mother, Heritage Cremation Society made every step of the process much easier. Thank you to all the meembers of your staff.Sheila ★★★★★ JK Holbrook ★★★★★ Matt Kadas ★★★★★ Everyone at Heritage Cremation Society was extremely helpful and knowledgeable. It was easy, affordable, and stress free. They went above and beyond - when stressing about all the worries of a loved one passing, they made things so simple. Other than filling out a couple forms, I didn't have to worry about anything else and the ashes were delivered to my house. I'd highly recommend Heritage to anyone in need of cremation or funeral services.Jeff Kraig ★★★★★ Katie Dieble ★★★★★ Each member of the staff was kind and professional and were there for us every step of the way. It made a really hard time so much easier.Michelle Acierni ★★★★★ Sheila Wilson ★★★★★ They were very cordial and kind when I called to utilize their services. Once we arrived they helped us to make decisions on what we planned to do with the finances we had available. I was pleased with the process, and satisfied with the assistance given at our time of grief.Julio Millan ★★★★★ It was easy and very respectful in the process. Thank you and for all your staff. I truly appreciate your helpRon Clinton ★★★★★ Thank You. In an hard time you make it a simple processElaine Blanchard ★★★★★ The Heritage Cremation took care of my love one very well. They treat you with respect , and understand your grief. I would recommend Heritage Cremation to anyone.Carol Zorger ★★★★★ i found them to be professional and timely. They gave both my husband and myself the respect that was needed.Nancy Potter ★★★★★ Affordable, polite. efficientKathy Mackenzie ★★★★★ Outstanding service during a difficult time. Heritage Cremation was very communicative during the entire process. They picked up the urn from our home and delivered it back to us. Worked to get everything done in time for service. Would highly recommend.Steve Krebill ★★★★★ John and the staff at All Ohio Cremation were kind, caring, and compassionate when my father died at the beginning of February. Everything was exactly as described on the website. John provided exactly what I asked for and was clear and professional in all of his communications. I very much appreciated the care that they gave, not only to my father, but also to my family and me. We were treated with kindness, dignity and respect at all times.I would highly recommend them.Sherry Givens ★★★★★ Your services are very affordable and you are very caring to your customers and helpful to our needs and wants to make the things go smoothly! I highly recommend you for everyone!Holly Taylor ★★★★★ We live out of state so we truly appreciated the staff who were very kind and went above and beyond especially with their assistance as a liaison between the Cleveland Clinic and our familyMartha Pereszlenyi-Pinter ★★★★★ I worked with Mr Patrick Mahoney for a pre-arranged service since my spouse had an incurable illness. When the time came, everything was handled in a very dignified manner. I would recommend this company to everyone who is looking for a cremation type funeral and burial service.Gail Starcher ★★★★★ Recently we experienced the sudden unexpected death of a family member who had no funeral arrangements, no life insurance and was disabled. Upon their death I frantically began calling funeral homes and cemeteries to arrange for burial. Costs were about the same everywhere and since this was unplanned and unexpected there was no cash on hand to cover this expense: As I began my search for cremation service I came across All Ohio Cremation .& Burial Society. They were very affordable and highly experienced and professional. This is a small local business and I was so surprised that I drove by this business for years and never realized it was in the area. John helped us from start to finish, including creating a no-cost obituary and personalized prayer cards. Pat Mahoney assisted our family with everything at the church. From working with the coroner to obtaining death certificates and deciding on an urn they made the entire process simple and worry-free. Our family was blessed to have connected with John and Pat during this time of grief. We are so grateful to them.René Tausch ★★★★★ John and Francee Falk could not have been more accommodating. They were professional and yet personable. They truly cared about what our family was going through, did not pressure us to purchase more than what we wanted to, and helped make the whole process seem effortless. I am truly thankful I was blessed to have them helping me through this difficult time. You are lucky to have them representing your company and I have let family and friends know that they too want to go through Heritage Cremation Society in Louisville, OH.James Regallis ★★★★★ caring and concern for the family's well being ... very courteous... I didn't have to worry they took care of all the detailsDawn Seng ★★★★★ From start to finish, the folks at Heritage were professional, kind and very personable. They helped with paperwork, and deciding what was best for our loved one. Highly recommend them as a professional, affordable option.Kip Cramer` ★★★★★ Above and beyond expectations. Excellent service and great folks to help me get through a difficult time. My sincerest thanks to the management and staff. I appreciate all you have done.Wanda Tyler ★★★★★ Carrie Lu ★★★★★ I can not say enough great things about Heritage Cremation Society. The staff was caring, compasionate, and understanding. They made the most heartbreaking time of my life a little easier. Heritage treated my loved one with the utmost respect and kindness during the whole process. I can't Thank them enough.Kawana Kay Keith ★★★★★ They were very caring and helpful during this time of griefSherry Ann ★★★★★ Losing a loved one is always difficult, u made it as painless as possible! Ur comfort, professional, and co-operation was superb! Thank u so much! SherryBill Ridler ★★★★★ charles ceranowicz ★★★★★ Sue Beachy ★★★★★ Everything was handled in a very professional mannerEllen Payne ★★★★★ This company is phenomenal. Every person I dealt with was compassionate.I appreciated the updates during the time leading up to cremation. I would highly recommend the Heritage Cremation Society.unknown person ★★★★★ They were very informative and caring while handling my mothers arrangements. We did not feel rushed as we made our final decisions. They have a lot of nice keepsakes to remember your loved one by. We especially love having the Thumbie necklaces. And very important to note is the affordable pricing. We checked at many places and no where was as affordable. Unfortunately, we are planning another family members services. But we know who we can trust now with our arrangements.Sheryle Smith ★★★★★ During the sudden and unexpected passing of my loved one, Patrick Mahoney and All Ohio Cremation went above and beyond to handle all of the details of transporting my loved one's remains from another state back to Ohio. I can't express my gratitude and the comforting experience while making the final arrangements. Thank you Patrick for all that you did, I am forever grateful.Elise Bell ★★★★★ Sandra Favalon ★★★★★ Heritage help me 2 years ago set of cremation for my mother, she just passed this January 2020. They were efficient, helpful and so nice. I would highly recommend them for anyone who needs services for a loved one.Jessica Adams ★★★★★ They are very compassionate. Very respectful, and responsive, the whole staff was amazing and friendly. I definitely recommend this place, they are really very affordable.Caren Harker ★★★★★ We were so pleased to learn from our contact about the ceremony and internment of ashes provided for veterans at the Ohio Western Reserve National Cemetery. It was an amazing tribute, presentation of the flag, the 22 gun salute and kind words and tribute from military personnel.Everything regarding the plans and process for the cremation itself were explained kindly with consideration for our recent loss. We walked away from that visit feeling comforted and pleased with our decisions as they were explained so well.Benjamin Broestl ★★★★★ My brother passed away and my family was going through an extremely difficult time. We were overwhelmed and unsure of what to do. John and Francine, as well as the entire supporting staff around them, were amazingly sympathetic, helpful, and understanding. They handled everything, which alleviated a tremendous amount of pressure on my family. I highly recommend Heritage and their professional, diligent employees.Jennifer Moore ★★★★★ there services and the ppl are very caring and helpfulTina Vasbinder ★★★★★ Very nice people. Helped our family. Very affordable.Jason Elliott ★★★★★ they were amazing during the process. they helped me out so much. God blessNakia Artis ★★★★★ At This Tragic Time I was Experiencing with The Passing Of My Beloved Father, I couldn't have been More Bless To Experience The Loving, Sincere, Effectiveness Of This Highly Professional Care Of Services Vendored To Me By This Team at Heritage Cremation Society. Each One Of Their Professional And Caring Staff Members Assisted Me In All And Whatever Was Needed. I Highly Recommend Hertiage Cremation Society If You Want Professional And Loving People To Help With The Hardest Times You Are Facing on the transitional Process Of your Love one. I Couldn't have had A Better Team On My Side, Forever Grateful!- Nakia ArtisDean Griffith ★★★★★ I lost my partner on Tuesday and Pat saw me on Wednesday. Had everything done and picked up his ashes on Friday. Very professional. I didn't have a clue on what I was doing. Thank you for making it so simple and easy during this difficult time.Cindy DeMarco ★★★★★ Thank you for making a tough situation easier. Great people, good service and reasonable price.mike sombrio ★★★★★ When the time comes I’d venture a guess that most of us don’t know what to do or when. The entire process, I used the online tools, was very straight forward and easy. Finding Heritage Cremation Society was a blessing in a tough time for our family. The entire process was so easy and they were so understanding that I’m considering making arrangements for myself so that my family doesn’t have to. Thank you Heritage.Chivon Booker ★★★★★ They were very respectful and kind to me. I had a lot of questions and they were able to answer every one.Kristen Manes ★★★★★ Exceptional, respectful, and timely service when you're at your worst. I'm very grateful for the dignity that they showed for me and my past husband when they came to our house. Their website is clear, straight-forward, and very helpful with choosing which services that were best for our situation...there's no fine print or hidden fees or trying to convince you to purchase something that's extra. I would absolutely recommend them to another family without hesitation...you will be in good hands.Alexis Kitsch ★★★★★ They are very nice and answer any questions they can.Nancy Vernon ★★★★★ These people are the most compassionate, caring individuals. Everyone was kind and patient with me. From the moment they removed my husband to the internment at the National Cemetery in Rittman, they were professional, courteous and just plain nice to deal with.They never tried to add on any services, their costs were reasonable, and the quality of every detail was perfect. I cannot say enough good things about the Heritage Cremation Society.Megan Thompson ★★★★★ I chose Heritage Cremation Society because they were the most cost-effective service in my area. Throughout this difficult process, Heritage Cremation Society did absolutely everything in their power to make it easier on me. They allowed my roommate to handle all of the initial arrangements for my mother's cremation and only required me when it came to legal paperwork. They kept me apprised of every step throughout the process and made the invoicing easy. When it came time for them to deliver my mother's remains, the woman who came to my home was sympathetic, sweet, and patient with me as we went over the paperwork and death certificate. I HIGHLY recommend Heritage to anyone in need of these services!Durene Motsis ★★★★★ From start to finish John Falk and his entire staff has been wonderful. They walked me through every step of the way. They were in constant contact, they answered all my questions, and in a difficult time, set my mind at ease. I highly recommend Heritage Cremation Society.April Mcmanus ★★★★★ Very friendly and professionalTracy Keller ★★★★★ Everyone was very nice & professional. They took good care of my son.Darryl Cameron ★★★★★ Pat and his staff were warm and comforting from the initial contact and even after the day of our son's service. I am going to make sure my final plans are placed under the care of this facility.Timothy Washington ★★★★★ The staff and people at Heritage Cremation Society were so caring and thoughtful of my family's cares and worries. They made the process of making sure all of the things and people we needed to get in contact with easier. I would recommend Heritage Creamation Society to anyone and everyoneAlan Simpson ★★★★★ Highly recommend. Handled a difficult situation with grace and compassion.Cindie Bushay ★★★★★ Incredibly compassionate! After being quoted almost $4,000 for simple cremation services at the nearest funeral home I was thrilled to find Heritage online. Not only was it very affordable they came to my home to fill out the paperwork and delivered to the home as well. Everyone on the staff was very kind. I would highly recommend.Gaylen Emond ★★★★★ When my sister'a husband passed recently, I offered to navigate the task of researching and coordinating the cremation process for her. One less thing for her to worry about in her time of grief and uncertainty.I asked around and was recommended Heritage Cremation Society by a friend who had used them for her father's service. I did some online research that suggested they were both reasonable and respected.My own personal experience proved why. They had the most competitive price by far. But their level of sensitivity and service was outstanding. I could not have asked for more. They walked me through the online forms needed, answered my questions, and followed up with phone calls and emails every step of the way.It turned out to be a simple process during a difficult time. The Heritage Cremation Society were affordable, helpful, and had great customer service. I would use them again and recommend them without hesitation.Stacie Lanzer-Olson ★★★★★ The staff were extremely helpful in this time of need. They took care of everything even down to helping us transfer my sisters ashes into small keepsakes before we spread her ashes. I appreciated that they kept me informed the entire process and I felt confident that they would care for my sister with respect and dignity. I would recommend Heritage Cremation Society to to anyone in need of some heartfelt assistance after the passing of a family member or friend.spadivajan ★★★★★ I can't say enough good things about Heritage. I spoke to John a year ago about my Mom..was 92 at that time. I was so comfortable with everything he explained to me. Aug 12th, 2 weeks ago, it was time to call Heritage again. Every person I spoke to made this situation barable. From honoring and making happen a couple requests from me to being so kind and respectful picking Mom up. I originally had to find a cost effective way to honor what Mom wanted but I found so much more working with Heritage. I hope everyone has the same experience.Laura Russell ★★★★★ I would like to thank you for taking the time and care we needed at this time of our lives. There was no high sales pitch or pressure to get one package or another. They respected our wishes. My mom was cremated , and was glad to find out she wasn't sent out somewhere else. Literally thousands less than others in the area. Family owned for 150 years. Can't get better than that.Holly G ★★★★★ Everyone we dealt with was incredibly kind and sympathetic. They treated us with dignity and understanding to what we were going through. Working with them was simple and easy. Their services were affordable and they did not pressure us into making any rash decisions or purchases. Would highly recommend to others in need of such services.Shannon Ensign-Spillios ★★★★★ Heritage Cremation Society was a Godsend to our family when my son unexpectedly passed at the end of June. They are extremely professional, caring and thorough in taking care of both the family and the details. I highly recommend them.Lou Ann Pendleton ★★★★★ very caring and compassionate facility well pleasedBarb Rader ★★★★★ They were amazing. My mom passed suddenly with no funeral plans in place. I had no idea how to begin the process. From the very first phone call, they walked me calmly through every step. I am so grateful to their entire staff!Deb Miller ★★★★★ Christine Grieve ★★★★★ I am incredibly pleased with the very professional, caring, and amazing service I received from the Heritage Society. Eric was very respectful, professional, and walked me through each step of the process making it a less stressful situation for me as my mother was in the end stage of her life and passed quicker than we expected. The young gentleman (Zach) who came to pickup our mom's body from her care community (Towne Center, Avon Lake) was well dressed, helpful, kind, answered questions, and gave our mom the dignity she deserved as he received and transported her body to the crematory. I appreciate everyone I spoke with on the telephone. Also, James was very professional, respectful, answered all of our questions with upmost kindness when my sister Melissa and I met him at the Westlake office to pickup our mom's ashes. Thank you for making this difficult transition from life, death, heaven and cremation such an easy, caring, dignified experience. I am forever grateful to everyone at Heritage that assisted me. I just read another review and I too agree it was excellently priced and the service was outstanding. Thank you very much! God bless, Christine Calhoun GrieveVicky 220 ★★★★★ Very professional & friendly staff. I had never dealt with funeral arrangements before. My mom passed away few months ago & she had nothing set aside for cremation.. I was told to contact this place. When i did Pat asked a few questions & he told me that my step dad whom passed away years ago was intitled to full milatry service since he retired from the air force. Thankfully my mom saved he's discharge papers. Pat told me what i needed & which VA to go to. The military thankfully paid for my mom cremation & Im able to have them both burried together & my step dad will have he's full honor funeral that he deserved. Im so grateful for all their help both from All Ohio Cremation & the VA. I wouldn't been able to afford to cremate or any service for my mother. Highly recommend this place. Also Justine was very helpful & friendly. Thank you to her also.Robin Pease Gura ★★★★★ In a very difficult and emotional situation, Mr. Mahoney was kind, calming, thoughtful, a good listener and most helpful. Thank you so much.Verna Warner Morrow ★★★★★ They took care of everything and were very helpfulmark johnson ★★★★★ Very professional, yet comfortable meeting with the owner , they were fast and easy to talk to. I used them for both my parents (3 years apart) in their passing..robert coffin ★★★★★ Great service in a bad time in my family they kept me informed on everything that was going on they took great caee of my wife when she was with themJerry Johnson ★★★★★ Everything went as planned without a hitch. Also I was kept informed as the process progressed. The people I spoke with were able to answer my questions and even suggested how to accomplish some unrelated tasks. I was impressed.Regina Uhinck ★★★★★ Very kind and worked with us. Cared for us as if we were family.Red S Dunn ★★★★★ The entire establishment here provides a first rate, first class experience from the very first informational phone call, through the moment you say good bye to you’re loved one. Saying good bye to my mother was a very difficult, emotional, and stressful time for me and my family. I knew the moment they answered the phone that this was the place that put me at ease. Every single person was caring, patient, compassionate, and had genuine concern for our loss. We are almost 1 year to the date, when my mom passed and All Ohio Cremation gave me peace of heart, mind, and spirit. I apologize it took so long to provide this review but it’s from my heart and I’m still grieving the loss of my mom. If anyone is considering “cremation” look no further than than the warm heart at this location.Linda Troxell ★★★★★ There is nothing but positive in my experience with Heritage Cremation. My mother wanted to be cremated so we prearranged her cremation. John and his wife Frances were thorough, professional and very caring though the whole process.When my mother passed, we had relatives who traveled quite a distance and couldn’t stay so things were expedited. Again, they were thorough, professional, kind and very accommodating.I am very thankful that there are still companies that hold to excellence as their standard.Joe Fry ★★★★★ Staff was extremely helpful, explained all the options and took care of everything in a timely manner.Chad Nelson ★★★★★ Heritage did exactly what they said they would do. Cost effective, kind and thoughtful. A nice facility that made us comfortable. Thank you!edwinna knee ★★★★★ LInda Brown ★★★★★ Heritage was exceptionally professional in all ways. I've worked with them twice for cremation services and will never use a funeral home again. Top notch service at a reasonable price. I wish more people knew about this alternative to a traditional funeral home.Sharon Sherwood ★★★★★ The staff here were very helpful with all of our burial needs. They explained everything thoroughly and processed all paperwork. They were always very kind, supportive and respectful. Highly recommend them and thank them for their services in our time of need.Stacy Himmel ★★★★★ We are grateful that the reps met us at one of our houses in Medina instead of all family members traveling into Cleveland. They were kind and considerate and laughed at the off-color jokes that we made as a means of coping with our devastating loss.We also appreciated the time that was taken to explain the forms and the procedures.Thank you so much!Kind Regards,The Himmel/McIntyre FamilyCandi Holt ★★★★★ My 37 yr old daughter passed away suddenly in Cleveland we live about 3 hrs away. We were lost on what to do I googled this place and called. We had many obstacles to over come but Patrick and his team helped us at all areas. They were thoughtful and helped with my many concerns. I called many many times and they were there each time to answer my questions. If they were around my area and someone else passed I would definatly come here. The prices was by far the best. I can't thank them enough for how we were treated. If I were u all and need somewhere to go I would go here. God Bless them!!Candi HoltDenise Lysle ★★★★★ I had no idea what to expect, having never dealt with arrangements for a cremation when my sister died unexpectedly. Justine answered my initial call and helped me throughout the entire process. She was personable, efficient, patient, informative, responsive and reachable at all times. The fees were exactly as described on their website and in her initial explanation. And, Justine was willing to do anything she could when asked (e.g., saved a lock of hair for a keepsake, took fingerprints for a necklace, etc.). Justine kept me informed of where we were in the process and had good advice to help me through the administrative side. Thank you for everything, Justine.Melinda Norman ★★★★★ They were extremely professional and kind at the same time. They made things as simple for me as possible at such a sad and overwhelming time. I appreciate that.Diane Kendig ★★★★★ We went to Heritage thinking we would only get cremation services, but John and Francine were both so very helpful with so very very many details. There was no sappiness nor cliche from them; they were so down to earth and natural.Denis Ausflug ★★★★★ Laura Royster ★★★★★ Very professional, very easy.Jennifer Vaughn ★★★★★ matthew brockman ★★★★☆ They were helpful, the pricing didn’t seem to match what they told me over the phone but I just paid it. They are very nice and take care of everythingLarry Gradisher ★★★★★ The staff at the Akron location were very thoughtful and considerate during a difficult time for my family. They made the entire process as easy as possible, and explained everything along the way.Kelly Merritt ★★★★★ My sister and I had our father cremated because that was the preference he expressed before he passed away. We looked at the websites of several places that offer cremation services, and called a few to ask questions. We were skeptical because Heritage offered so much more for so much less than some other places, and because there is another company also named Heritage that has horrible reviews. Because ultimately we felt the services that Heritage offered were what we needed we chose them. We were given the option of having our consultation at the office or in our home. All of the process was explained to us, the paperwork was easy and Heritage fulfilled just what they said they would in a timely and respectful manner. We were very happy with them and would recommend them to anyone.Ohio SkiGirl ★★★★★ I'm giving a 2 Thumbs up review for this company, they truly made the process very easy, no hidden fee's and I felt very comfortable from the 1st phone call until when we picked up our loved ones ashes. Truly no hidden fees, they were honest and sent paperwork with any explanation of the fees very quickly which I appreciated. I would recommend them and are pleased to give them 5 starsNancy Wainwright ★★★★★ Professional and caring attention to detail. Took care of many issues for me allowing me time to process my loss.SANDY MULLINS ★★★★★ I thought they were very compassionate and accommodating regarding our loss. This was new to us and they were very helpful as far as what we needed and what needed done. Everyone was VERY friendly and thoughtful and they made our process sooo easy to accomplish. They were also very prompt in accomplishing everything we asked for. I absolutely would recommend this facility to anyone. I wouldn't hesitate for a moment to use them in the future if needed!!Danielle Clevinger ★★★★★ Pat was very nice, understanding, and considerate during a very trying time in my life.Diane Klimcak ★★★★★ Ernie ★★★★★ Mr Bodnar (Pat Mahoney's) father in law buried my Grandfather back in 1994, and did a fantastic job. My Grandmother, Goldie (92 y/o) had passed on 11/2/18 and when I needed to make the call, I was glad to know they were still in business. From the first initial intake call with Pat, Vince coming to pick her up from AMES Hospice, to the planning and final burial everything was flawless. Pat and his crew made her look beautiful and 10 years younger, even let us view her prior to funeral. For other reading this post, I can say from experience...no one ever wants to plan a funeral of a loved one and it hurts mentally and emotionally. Pat led us through the process and took care of everything. Would absolutely recommend using his service to anyone.Andrew FAZEKAS ★★★★★ Stewart took care of the planning of my mother's funeral and was very compassionate and understanding and a great person to deal with made the whole experience as pleasant as possible great job Stewart and the whole staff over at all Ohio cremation and burialThank youKaren Kristy ★★★★★ Our family had an unexpected death of a loved one on a Friday morning. Patrick helped us over the weekend at a time that was overwhelming. He walked us through each step with patience and compassion.Barbara Weekley ★★★★★ We became acquainted with All Ohio Cremation at the time of my mother's death ten years ago. So when it came time to address my husband's illness, we opted to become members and to pay in advance for all that would be required. When it became time for my husband's passing, just as it had been done with my mother, All Ohio handled all the details delicately yet professionally. If cremation is something you've considered then I strongly suggest you contact them, and they will help you with any concerns or questions you may have. They were discreet and totally professional.John Ockajik ★★★★★ I lost my brother Jeff Sept 25 2018. I had no idea how I was going to take care of his cremation. Heritage was so helpful and respectfull to me and explained everything to me. They even brought my brother's remains back to me at my home. I highly recommend them.Bryan Zacharias ★★★★★ Stewart took care of our family needs quickly and compassionately. He had our paperwork processed quickly and explained everything to our satisfaction. The website has up front pricing and there are no surprise charges or hidden fees. Their service is one my family can trust and rely on. Thank you from my family!Mark Leonard ★★★★★ Good people. Readily available. Great follow up. Took care of all the necessary arrangements and paperwork without any need for us to prompt or remind them. They provide an affordable service and I appreciate the alternative solution they offer compared to a traditional funeral home.Chris Kelly ★★★★★ Mr. Mahoney and staff were extremely professional as well as providing a warm and comfortable atmosphere to discuss final arrangements for my loved one. Communication was excellent. The process was efficient, but it did not feel like a business transaction. I give All Ohio Cremation & Burial Society my highest recommendation. I was very impressed.D VL ★★★★★ Jessica Belknap ★★★★★ Katie Hayko ★★★★★ Patrick was very caring and considerate to myself and family.Final Farewell package was perfect for our brother and our budget. Thank you Patrick - The Lukco and Hayko family.Collene Burgess ★★★★★ They made my worst day a stress free day. Just one call and everything was taken care of. I can't recommend them enough. Jennifer was a delight to work with and always answered my emails in a timely manner. Again, thank you for making my worst day stress free.Emily Fildes Harp ★★★★★ Heritage handled both my mom and dad as well as my Uncle Ron. They are amazing compassionate people. They do everything they can to make things easy on the family. I plan on having them handle myself as well. Thank you fpr all of your help!Donna VanOpdenbosch ★★★★★ I cannot thank All Ohio Cremation enough for their helpfulness at the time it was needed when my Aunt passed. Living out-of-state was difficult as it was, but they were so helpful & accommodating, it helped to remove the stress during this time. I highly recommend them.Barb Radocaj ★★★★★ This is an unusual endorsement but due to the exemplary service and integrity that I experienced with the handling of my mom's affairs I had to share. My mom had arranged for her body to be donated to Case Western reserve university for research. Everything was supposed to be handled. The morning that my mom passed away the nursing home called CWRU and we were told at that time they couldn't take my mom. We had no plan B and called the nearest funeral home who gouged us with an exorbitant cost. Thankfully Dawn Gorsuch found All Ohio Cremation who immediately took over and handled everything for us. As I said this is a strange endorsement I'm sure but one that I need to put out there. Corporate greed exists till the bitter end and we have to keep fighting back!!! I would highly recommend and the staff are fabulous!Tracey Dwyer ★★★★★ Pat Mahoney and his team created a smooth experience during a very difficult time. The passing of our family member was handled with authentic compassion and respect. I would recommend their service to anyone. Thank you, All Ohio Cremation, for the extra care you give your customers in their time of need.Edward Zadrozny ★★★★★ During my period of mourning, it was refreshing to deal with a company that was so professional and honest. There were no surprises. Thank you!Ragen Eastwood ★★★★★ I was shown so much kindness from this company. Thank you so much for your professionalism, empathy, and top notch service. You definitely made a very rough time in my life a little bit easier. Much love.

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